Support
Need a hand with Slice? Start with the common questions below — if you're still stuck, email us and a real person will get back to you.
Contact us
Email our support team and we'll reply within one business day. Include the email tied to your account so we can find you faster.
Email support@slice.coachWe typically reply within 24 hours, Monday to Friday.
Common questions
I can't sign in
Make sure you're using the email address tied to your account, and look for our verification email — it can land in spam. If it still won't work, email support@slice.coach and we'll get you back in.
How do I cancel a booking or get a refund?
Open the booking under My Classes and tap Cancel. Refunds follow the coach's cancellation policy shown when you book — cancellations made at least 24 hours before the session are normally refunded in full.
How do I become a coach on Slice?
In the app, go to Profile → Coaching → Become a coach, or visit slice.coach/coaches. You add your details and documents, we verify you, and you connect Stripe to receive payouts.
How do I delete my account or data?
You can start a self-service deletion any time. We'll email a confirmation link before anything is removed — use the button below.
Delete your dataHow is my data handled?
We only collect what's needed to run Slice, and we never sell your data. The full details are in our privacy policy, linked below.